Ótima localização, hotel com um prédio novo. Porém os quartos não são silenciosos...
starstarstarstarstar Raquel Greca
Hotel muito bom! Pessoal simpático,prestável e cuidadoso. Muito limpo, quarto executivo muito bom.... e o buffet é do melhor com muita variedade e para todos os gostos. Localizado no centro, o que facilita as visitas em redor. Recomendo a 100%.
starstarstarstarstar Patricia Estanqueiro da Silva
Right on Dam Square, the hotel looks a little unassuming from the front, but is quite big inside. High end finishes throughout the hotel, huge comfortable beds with everything in the room you could ask for.
Staff were always very friendly, breakfast included and had a huge selection from cooked breakfast and omelettes, to pastries and cheeses.
Didn't actually realise it was a 5⭐ hotel when booking, but certainly lived up to it!
starstarstarstarstar Greg Hesp
This hotel was a great stay in a very convenient part of Amsterdam! We literally walked everywhere. Service was excellent and the staff was very kind and friendly. Great, comfortable king bed and a nice shower. I wouldn’t pay for the breakfast as it looks pretty basic and there’s so much to eat in Amsterdam. Check out The Tailor cocktail bar within the hotel and also make a reservation at The White Room for a fine dining experience!
starstarstarstarstar Andrea Velotta
Maravillada con este increíble hotel . Salones impecables con pinturas originales que datan del Siglo XIX. Su atención es muy cálida
starstarstarstarstar Mirtha Noceda
The hotel was fully refurbished and it’s looking pretty good. The location and staff are EXCELLENT. The breakfast is in such a lovely restaurant and the food great. We just thought that the pillows could be better. I struggled to sleep on them every night. And the AC should be made to work better. The rooms were boiling!
starstarstarstar J S
Great location!!! Gorgeous hotel! Nice and attentive staff. Wonderful breakfast, had everything and in abundance.We had an issue with our room and they tried to fix it, apologized about it and even offered to switch us to another room.Con: need to wait a long time in line at reception (had to do it 4 times).
starstarstarstar Graziani
Great hotel with great location and amazing staff.I traveled a lot of places and visited a lot of hotels but service and courtesy like I got here I did not get anywhere.I was on vacation with my sister who moves around in an electric wheelchair and she can no longer wait until the next vacation here. I want to thank the hotel team especially Beatrice for everything. This is not our first vacation at this hotel and Beatrice immediately remembered us and made our vacation perfect,thank you so much for everything.
starstarstarstarstar Avi Mor
Hotel with an old school vibe. A good location in terms of it being downtown. The staff were all super friendly which I really appreciate. Very good cocktail bar and cozy bistro. The room was a good size with a separate living room. I like the smaller boutique hotels a bit more but this was definitely a good hotel.
starstarstarstarstar hildurg g
My favorite hotel in Amsterdam. Nice location, direct at Dam square. The quality has been raised the last couple of years. Friendly and helpful staff. Nice bar and coffee place. The winter garden is nice for breakfast.
I’ll recommend this hotel.
starstarstarstarstar Lars Kramer
Ubicación perfecta, limpio, bien cuidado pero sobre todo destaco la amabilidad y atención de todo el personal que trabaja aquí
starstarstarstarstar Mónica A. Laloux R.
Summary of our stay here is excellent hospitality and customer service.We had an issue in our room where the night light would not turn off. We called the front desk and they sent a technician. When it became evident it was not being resolved immediately, to our delight, they did not hesitate to upgrade us immediately to a bigger room.Additionally, the excellent service at the breakfast. With fast service on seating and beverages delivery by the lovely waitresses, it was always a great start to our day. Many thanks to Jocelyn, Aida Barerra Rosanna, Edna
starstarstarstarstar Ibrahim Samir
Location location location!!! This is where you want to be. Everything is basically walking distance. And it’s just a nice area. Hotel was beautiful, very clean. Staff is extremely helpful and kind. Rooms are spacious, clean, beds and comfy. We got upgraded twice. Would definitely recommend and come back here. Housekeeping comes early- very thorough and refills everything !!! There’s water, a nespresso machine and tea kettle as well in the room. Breakfast is actually very decent although not many vegan options, but my Husband enjoyed it. They also have non diary milk :)
starstarstarstarstar Kiran Noor
Hotel confortável e moderno ! Excelente pequeno almoço. Espaços amplos e confortáveis. Único reparo a falta de apoio do concierge na hora do check out. Simpatia dos funcionários sofrível muito ao “ jeito de povos dos países escandinavos “
starstarstarstar Ana Costa
Um hotel muito bonito com uma equipe simpática e profissional. Defiinitivamente um dos melhores hoteis de Amsterdã
starstarstarstarstar Hugo
Um verdadeiro 5 estrelas, apartamentos amplos, confortáveis e com todas as comodidades e mimos possíveis. Pessoal altamente profissional e atencioso. Café da manhã ótimo. As instalações do hotel são um espetáculo à parte, mormente o amplorestaurante com decoração do século 19 preservada. Localização excepcional na praça Dam, ponto central de Amsterdam.
starstarstarstarstar Marco Flavio Neves
Excelente hotel, bem no centro de Amsterdam. Todas as comodidades de hotel super confortável.
starstarstarstarstar Raquel Medeiros
Sensacional, bem de frente para o palácio... funcionários educados, quartos limpos, modernos e confortáveis. Mais central impossível.
starstarstarstarstar Fabio Takeo Sakurai
Hotel de alta qualidade e serviços. Vale ressaltar o grande profissional que trabalha no restaurante do hotel, seu nome é Frans.
starstarstarstarstar Rafael Freitas Santos
Como não amar esse lugar. Eu queria morar aqui. Eu recomendo a todos uma visita.
starstarstarstarstar Ricardo Costa
great stay before I arrived, i contacted the hotel and the response was great. the hotel is in a amazing location. It's modern with great welcoming and service.
starstarstarstarstar Zaid Fahad
The hotel is right on the Dam and across a fabulous mall. Lots of store near by and it's in a busy area. The staff was super helpful and friendly. The same goes to the staff ladies on breakfast they were so nice and talkative, and breakfast was delicious. Lots of space in between the tables. The cleanliness of the rooms could be better. The cleaning lady barely cleaned the room in the mornings. The sheets and towels didn't seem to be replace everyday. One morning she didn't even replace the amenities. The beds were very hard.
starstarstarstar Edi Lora
We came here for 5 days, 3 full days. The service was extraordinary, Aida Edna and Donna from the breakfast made every morning especially nice! The location is great! And every staff member of the hotel is more then willing to help. Rooms were spotless, and And issues were fixed in a few minutes. Would definitely reccomend!
starstarstarstarstar Ori Bracha
Excellent place to stay, located right in the Dam Square, in wakling distance to most of Amsterdam's highlights. The breakfast is really good and the crew was very generous; especially Bram, who helped us during our check in and check out processes.
starstarstarstarstar Elías Jalife Galante
Muy tranquilo y el personal muy amable.
starstarstarstarstar Alexandru Gavril
New Amsterdam wing with view over Damstraat. Spacious room, rare in European hotelsImpeccable housekeeping but hotel towels are kind of rough and not plush. Toiletries provided are unexceptional.Be prepared to feel bad disturbing your neighbour below when you drag the high quality chair against the beautiful tiled floor
starstarstarstarstar Ex “exTraveller” Traveller
I only attended my university's gala party which took place in the ballroom of this hotel. The hall is amazing! Really loved the classic interior. The staff was also nice and friendly.
The location is quite central and easy to reach.
starstarstar M
Ubicación perfecta. Hotel muy bonito. Atención impecable. Desayunos muy bien y muy amables las señoritas Filipinas q atienden el desayuno. Muy recomendable
starstarstarstarstar Claudio Acosta
Hotel con una excelente ubicación, en plena Plaza Dame. Instalaciones modernas y limpias. Personal muy amable. Cabe destacar a Rubén por su atención y coordialidad.
starstarstarstarstar Carlos Albentosa
Hotel centrico para visitar el centro de Amsterdam pero sinceramente las habitaciones no acompañan a lo de "Grand Hotel" dado que necesitan una adecuación en todos los sentidos. El personal de recepción amabilísimos de 10.
starstarstar María Fernández Marcos
I had the great pleasure of a short stay at this wonderful hotel a couple of years back, but never got round to leaving a review.
The whole experience was amazing! From the second you enter it is clear this place is a cut above your average hotel.
The staff were attentive, courteous and spoke perfect English (my Dutch is horrible).
The building and architecture simply stunning!
The room was very modern, very clean and comfortable. The bathroom incredibly clean.
Although it's in the heart of the city, there was no issue with noise. Perfect location for exploring Amsterdam.
I'm really hoping to go back after Covid allows us into the Netherlands again.
starstarstarstarstar Mati Leforgeais
Muy buena experiencia, el personal muy amable y hablaban español. Buenísima ubicación en la Plaza Dam
starstarstarstarstar Guadalupe Afonso
Beautiful hotel in the heart of Amsterdam.
When we arrived we have had a warm welcome and outstanding check in , the hotel is one of a kind and is simply beautiful.
The service, the room , the breakfast, the food is A+++ , we never have had such a wonderful stay , this hotel is worth every cent and i can highly recommend it!
starstarstarstarstar Hans Greif
Es un clásico de Amsterdam, con independencia de la cadena hotelera que lo regenta en cada momento. Es un hotel de siempre, muy bien situado y que ofrece un desayuno espectacular.
starstarstarstarstar José Carlos Merino
I think it's awesome. When you are going to Amsterdam, this is the hotel you will going to love. Honestly it is not cheap but if you like luxury and service just give it a try. You will find out that it is pleasantly quiet.
starstarstarstarstar Alexander Hupke
Localização muito boa... quartos bons, mas poderiam ser melhorados em termos de isolamento e decoração
starstarstarstar António Matos
El trato del personal así como el desayuno son excelentes. El Desayuno muy bien organizado con suficiente distancia de seguridad entre las mesas y con horarios.El salón del desayuno es expectacular. El cocktail bar the Tailor así como el restaurante - Café Grand Krasnapolsky son una parada obligatoria en la visita a Amsterdam. Mi habitación fue con vistas a la plaza Dam. Vistas expectaculares. Habitación amplia, cama muy cómoda y baños muy amplios. Sin duda volveré!
starstarstarstarstar Eneko Pérez de Albéniz
Por la pasta que uno gasta te atienden bastante mal. El wifi es pago y las habitaciones están a Kilómetros de la entrada. Han entrado sin avisar al cuarto en horarios nocturnos mientras nosotros estábamos dentro. Por la calificación y la fama que tienen esperaba mucho más. Lo mejor que tienen es su personal. Siempre amable ydispuesto a colaborar por la mejora, pero solo con ganas no alcanza.
starstarstar Leandro De Stefano
Hotel en pleno centro de Amsterdam. Elegante. Lujo sobrio. Servicio atento. Zonas comunesacogedoras. Habitación espectacular, amplia, luminosa, limpia... albornoces a disposición. Desde la plaza salen muchos tours turísticos. Delante del monumento nacional y del palacio real. Bien comunicado por tranvía. Cerca de las principales calles de comercio. Por ubicación, servicio, comodidad, tamaño de habitación, desayuno... un 10 !
starstarstarstarstar Jesús Martín García
