Situado en buen lugar, hotel inmenso, habitaciones limpias y modernas, trato bueno y muy buenas comunicaciones. Lo recomiendo.
starstarstarstarstar Joaquín Rodríguez Ruiz
Limpio, instalaciones nuevas, personal agradable y ambiente tranquilo. La rampa del parking no es tan justa. Con un poquito de maniobra se puede entrar bien, hasta coches más grandes. En resumen un 9 sobre 10. Si vuelvo a Madrid es donde me hospedaré.
starstarstarstarstar Ricardo FT
Personal super agradable rápido y todo exquisito. Repetiremos
starstarstarstar Gloria Ortíz Jiménez
É um Novotel! Grande. Quartos normais e café farto e variado. Grande opção de produtos sem glúten.
starstarstarstarstar Cecilia Helena Broggi
Bem central. Dá para ir a pé à Gran Via. Ótima relação custo-benefício.
starstarstarstar Carlos RD de Brito
Esse hotel é maravilhoso. Os quartos são lindos e cheirosos, a limpeza é exemplar. O café da manhã é fenomenal, adorei!
starstarstarstarstar Gusadd1
Excelente hotel num local discreto mesmo às portas da zona mais central da cidade. O centroestá a 20 minutos a pé. Muito requintado e bons quartos, pena que a maioria sejam interiores sem janelas mas isso faz com que sejam muito silenciosos. O pequeno almoço é excelente e de grande variedade! O estacionamento é muito caro.
starstarstarstarstar Cláudio Cortez
Hotel bom , café da manhã muito bom , atendentes atenciosos , restaurante do hotel comida gostosa , só o frigobar que não gela , faltou toca de banho . Perto do parque El Retiro e de vários restaurantes e bares
starstarstarstar Lucia Helena Sarmento
Ideal para la visita con niños a la ciudad
starstarstarstarstar Manuel Rosales
Muy buen hotel ,buena ubicación y muy buen servicio
starstarstarstarstar Jr Rodiguez
El hotel está muy bien situado. El personal es excepcional: muy agradables y serviciales; da gusto hablar con ellos y te ayudan a que tu estancia sea lo mejor posible. Desde la recepción, hasta los camareros así como el personal de limpieza... increíbles todos ellos!! La cocina tiene que mejorar un pelín. Cenamos allí una noche y aunque no estaba mal, podría ser mejor. Desde luego repetiré cuando regrese a Madrid.
starstarstarstar Lucía Lpz
Love love this hotel. It's super clean, smells amazing, service is awesome.
This is definitely the place to be everytime I'm in Madrid!
starstarstarstarstar Nadine Kassem
Hotel muy bien situado. Habitaciones modernas y limpias. Muy buen trato y facilidades por parte de los empleados. La piscina un poco pequeña pero el solarium es amplio y con duchas y ventiladores de agua.
starstarstarstarstar Anna Riojo
Un trato muy bueno. Organizamos allí un evento, y todos las personas quedamos encantadas con las habitaciones y la sala donde estuvimos trabajando. Especial valoración para Xiomara, una gran atención y rapidez en todo lo que necesitamos. Así da gusto
starstarstarstarstar Alvaro
El hotel es bonito y las camas espectaculares. Pero lo mejor es la atención de los trabajadores. En mi caso, estuvieron pendientes en todo momento, incluso de temas de mi automóvil en el parking.
starstarstarstarstar R C
Fantastic stay, will return!
starstarstarstar Joan Sanchez (MPcTech LLC)
Your staff was exceptional. Special thanks to DURAN at the bar, Asuncion in housekeeping and David at the front desk who located a converter for my phone.
Your staff treats us as if we are your only guests and this is their very own hotel. Thanks for all that you do to facilitate a great place to work and stay.
starstarstarstarstar unforgettable susan
Buen sitio para organizar conferencias, eventos de companias, etc. Con varios baños y salas, espacio de sobra. Entrada accesible a vehículos.
starstarstarstarstar Wendy Yesica CA
We book there in August for 68€ per night, the rooms are big the bed are very comfortable, the staff is very kind especially there at the rooftop bar, what is very nice and relaxing and with a small pool.
At this price you do nothing wrong to book here.
starstarstarstarstar marco s
One of the best business place to stay and to have business meetings! Extra-delicious food and nice services!!!
starstarstarstarstar Hitesh Bheda
Excelente escolha para uma escapadinha em Madrid. A piscina é minúscula, mas não deixa de ter a sua piada! O lounge de apoio é super agradável. Os quartos são muito bons e os espaços comuns também. O pessoal é muito simpático e atencioso.
starstarstarstarstar Susana Gonçalves
Ótima relação custo-benefício. Pessoas muito solicitas e café da manhã maravilhoso
starstarstarstarstar Ricardo Camillo Patologista
Pequeno almoço delicioso 💙 muito bem situado.
starstarstarstarstar Maria Campos
Attended this as part of mid sized conference. The hotel is built efficiently to handle conferences with good connectivity across event areas, rooms and restaurants. The suite was spacious, well kept and fresh. Good connectivity to the airport and other areas. Would have been tempted to rate at 5 star but for below. The gym was tiny for the few 100 rooms, and with 3 people it was full.No security chain, lens on door. Poor shower pressure and a 1/3 rd shower cabin where water flows out easily :) maybe that's why the pressure was kept low. If you look beyond these minor irritants that could have been just my room, it is a good place in the city for conferences.
starstarstarstar Ashok Balasubramanian
Although the hotel is huge (it is actually the biggest Novotel in the world) they manage to keep the feeling of a quiet and warm environment everywhere. Even at the breakfast room you feel like in a more quiet place as they distribute kiosks with food and beverages around around (e.g. there is a special kiosk to make fresh juices with your preferred combination of fruits or vegetables).Rooms are also very comfortable: fashion and modern, but yet warm and practical as well.Entrance is a bit weird and hidden between tow streets, but the hotel is definitely a must go if you have to stay in the area!
starstarstarstarstar Marc Ll.
Neat,clean,spacious rooms. Bed is comfortable. Bathroom is modern. Doors are not sound proof so if any one passing by your room you can hear and at night it’s disturbing. Room service menu is good. The lobby bar is great! Hotel staff are friendly but not professional. Can have to wait a bit to check in and out.
starstarstar Mahi Manral
We forgot stuff in room 6056 on 03.11.2019. We picked up luggage at the very midnight and nobody notified us. After week still nobody called us.
star Foxy Fox
Probably the best breakfast I have had in a hotel... Ever?! Broccoli, aubergine, salad and even cauliflower available as well as plenty of protein (eggs, omelettes, cold meats, sausages, smoked salmon and a variety of cheese as well as yoghurt). Freshly made smoothies were available and a variety of bread / cereal. The reception staff were always helpful and obliging and the food menu in the bar was nice and healthy and available until late - so you could have something like lentil soup at about 10pm if you hadn't had time to eat. I didn't have much time to explore the rest of the hotel much but I would definitely stay again and take the family AND recommend the hotel to other people. Definitely a lovely and well-situated base for exploring Madrid 👌🏼 (Also liked the living wall in the foyer - very cool)
starstarstarstar DeepDownDirty Record Label
Clean, excellent shower, abundant toiletries, comfortable bed, safe in room, breakfast a feast in itself, get there before 10:30. A gentle server makes delectable juice on demand. Close to three metro stations. Walk to Retiro Park in 11 minutes. Restaurants for Tapas. Go to Odonnell11, you won't be disappointed. Wifi was great, the rooms soundless. My go to hotel in Madrid. Easily reached by metro from airport with rolling luggage. A five minute walk fromOdonnell Metro Station. The best thing was they checked us in at 7:00AM.We slept for five hours then began our adventure. I adore Madrid.
starstarstarstarstar Lorna O Davison
Hotel 4* superior. Ambiente agradable. Habitaciones cómodas y bien insonorizadas. Mucho trasiego de clientes en el hall. Desayunos deliciosos. Para repetir. A media hora andando de sol. Como pero el parking. Muy caro y de acceso más fácil
starstarstarstarstar Rafa Lavirgen
