Ao

We came to Sandals La Toc for our one year anniversary. Overall, we had a great trip! Below are some points of our feedback:-St. Lucia is a beautiful island and the water is beautiful.We went in November 2021 and there was only 1 day that was a red flag day out of 6 days.The rest of the time was yellow flags but we were able to enjoy the beach and water, although at times the water did get a little rough that we did not choose to go in. -We did the Hobie Cat sailing. They had a short class where they gave instruction and we had no issues with it and definitely enjoyed being out there just the two of us on the water. -The resort overall was very well taken care of. -The staff and service overall was very good, although the front desk staff generally were not overly friendly or helpful on various occasions. -The food at all the restaurantswas fantastic. They all had different types of ambiance and we thoroughly enjoyed it. -A main issue we had was we literally did not get to usechairs at the main pools the entire time we were there for near a week.By 7-7:30 am nearly every chair had towels on it to block them off for the day.Sandals did not do anything to discourage this and also did not monitor to allow more people to be able to enjoy the chairs/pool.The beach had some chairs available on occasion but it was the same general situation with the beach as well. We were disappointed in this. The two other smaller pools did have some chairs available at times. -We did enjoy golfing several times while we were there. We didn't have any issue getting tee times or getting on the course. The course itself was convenient being directly on the property and we had a good time playing. The course was in average condition.With club rentals and cart fees it cost ~$130 per round for 9 holes. There is another 18 hole course that we heard was a beautiful course but it was ~45 minutes away. -We took the shuttle bus from the airport to the hotel on our way there. It was about an hour and 20 minute ride and it was windy, but overall it was comfortable and they did have air conditioning.We did do the helicopter transfer back to the airport and it was our first time on a helicopter ride and we both really enjoyed this. -We did an excursion with a waterfall visit, mud bath and snorkeling. It was from 8 am to 4 pm. The waterfall was not at all anything special and there were a ton of people there so basically they gave each couple/group about 30 seconds to get in the waterfall, take a picture and then move on. It was definitely not impressive at all. The mud baths were an experience, but it was a similar situation that it was extremely crowded and you only had just a few minutes to get in the mud baths and get out.It was something to experience but not quite what we had thought it would be. The snorkeling and the rest of the boat ride was fun. -At the pool they did have volleyball games set up each day around ~3 and also had various activities like kayak races etc.We can't say we loved Sandals as much as we thought we would, but we definitely had a great trip overall.

Callee Lepley

We came to Sandals La Toc for our one year anniversary. Overall, we had a great trip! Below are some points of our feedback:-St. Lucia is a beautiful island and the water is beautiful.We went in November 2021 and there was only 1 day that was a red flag day out of 6 days.The rest of the time was yellow flags but we were able to enjoy the beach and water, although at times the water did get a little rough that we did not choose to go in. -We did the Hobie Cat sailing. They had a short class where they gave instruction and we had no issues with it and definitely enjoyed being out there just the two of us on the water. -The resort overall was very well taken care of. -The staff and service overall was very good, although the front desk staff generally were not overly friendly or helpful on various occasions. -The food at all the restaurantswas fantastic. They all had different types of ambiance and we thoroughly enjoyed it. -A main issue we had was we literally did not get to usechairs at the main pools the entire time we were there for near a week.By 7-7:30 am nearly every chair had towels on it to block them off for the day.Sandals did not do anything to discourage this and also did not monitor to allow more people to be able to enjoy the chairs/pool.The beach had some chairs available on occasion but it was the same general situation with the beach as well. We were disappointed in this. The two other smaller pools did have some chairs available at times. -We did enjoy golfing several times while we were there. We didn't have any issue getting tee times or getting on the course. The course itself was convenient being directly on the property and we had a good time playing. The course was in average condition.With club rentals and cart fees it cost ~$130 per round for 9 holes. There is another 18 hole course that we heard was a beautiful course but it was ~45 minutes away. -We took the shuttle bus from the airport to the hotel on our way there. It was about an hour and 20 minute ride and it was windy, but overall it was comfortable and they did have air conditioning.We did do the helicopter transfer back to the airport and it was our first time on a helicopter ride and we both really enjoyed this. -We did an excursion with a waterfall visit, mud bath and snorkeling. It was from 8 am to 4 pm. The waterfall was not at all anything special and there were a ton of people there so basically they gave each couple/group about 30 seconds to get in the waterfall, take a picture and then move on. It was definitely not impressive at all. The mud baths were an experience, but it was a similar situation that it was extremely crowded and you only had just a few minutes to get in the mud baths and get out.It was something to experience but not quite what we had thought it would be. The snorkeling and the rest of the boat ride was fun. -At the pool they did have volleyball games set up each day around ~3 and also had various activities like kayak races etc.We can't say we loved Sandals as much as we thought we would, but we definitely had a great trip overall.

Callee Lepley

We came to Sandals La Toc for our one year anniversary. Overall, we had a great trip! Below are some points of our feedback:-St. Lucia is a beautiful island and the water is beautiful.We went in November 2021 and there was only 1 day that was a red flag day out of 6 days.The rest of the time was yellow flags but we were able to enjoy the beach and water, although at times the water did get a little rough that we did not choose to go in. -We did the Hobie Cat sailing. They had a short class where they gave instruction and we had no issues with it and definitely enjoyed being out there just the two of us on the water. -The resort overall was very well taken care of. -The staff and service overall was very good, although the front desk staff generally were not overly friendly or helpful on various occasions. -The food at all the restaurantswas fantastic. They all had different types of ambiance and we thoroughly enjoyed it. -A main issue we had was we literally did not get to usechairs at the main pools the entire time we were there for near a week.By 7-7:30 am nearly every chair had towels on it to block them off for the day.Sandals did not do anything to discourage this and also did not monitor to allow more people to be able to enjoy the chairs/pool.The beach had some chairs available on occasion but it was the same general situation with the beach as well. We were disappointed in this. The two other smaller pools did have some chairs available at times. -We did enjoy golfing several times while we were there. We didn't have any issue getting tee times or getting on the course. The course itself was convenient being directly on the property and we had a good time playing. The course was in average condition.With club rentals and cart fees it cost ~$130 per round for 9 holes. There is another 18 hole course that we heard was a beautiful course but it was ~45 minutes away. -We took the shuttle bus from the airport to the hotel on our way there. It was about an hour and 20 minute ride and it was windy, but overall it was comfortable and they did have air conditioning.We did do the helicopter transfer back to the airport and it was our first time on a helicopter ride and we both really enjoyed this. -We did an excursion with a waterfall visit, mud bath and snorkeling. It was from 8 am to 4 pm. The waterfall was not at all anything special and there were a ton of people there so basically they gave each couple/group about 30 seconds to get in the waterfall, take a picture and then move on. It was definitely not impressive at all. The mud baths were an experience, but it was a similar situation that it was extremely crowded and you only had just a few minutes to get in the mud baths and get out.It was something to experience but not quite what we had thought it would be. The snorkeling and the rest of the boat ride was fun. -At the pool they did have volleyball games set up each day around ~3 and also had various activities like kayak races etc.We can't say we loved Sandals as much as we thought we would, but we definitely had a great trip overall.

Callee Lepley

¡Increíble resort todo incluido! Lo pasamos muy bien allí. El personal es super amable, las playas son hermosas y puedes comer y beber casi todo el día. ¡Muy recomendado! No podemos esperar a volver.

Omer Hayun

Resort com tudo incluído incrível! Nós nos divertimos muito lá. O pessoal é super simpático, as praias são lindas e dá para comer e beber quase o dia todo. Muito recomendado! Não podemos esperar para voltar.

Omer Hayun

Amazing all-inclusive resort! We had such a good time there. The staff is super friendly, the beaches are beautiful and you can eat and drink almost all day. Very recommended! We can't wait to be back.

Omer Hayun

Viemos a este resort para a nossa lua de mel e nós atualizamos para ter serviço de mordomo. Na primeira noite após a chegada, notamos que a temperatura em nosso quarto não estava mudando e o AC não estava funcionando. Avisamos nosso mordomo e eles começaram a cuidar disso imediatamente. Nós já havíamos desempacotado as malas, então ficamos desencorajados quando nos disseram, 2 horas após a chegada, que teríamos que fazer as malas para trocar de quarto. Felizmente, foi tratado rapidamente e ainda fomos capazes de ficar no tipo de quarto que reservamos. O quarto era bom e nós amamos a banheira na varanda. Se você está procurando ficar em um pequeno resort, este é o lugar para você! Gostamos que fosse pequeno porque vimos todos os mesmos rostos durante toda a semana e fizemos muitos amigos no resort durante a nossa estadia. Nós não ficamos super impressionados com a comida neste resort para o preço que pagamos. Nossos mordomos foram ótimos e atentos a tudo que precisávamos, mas definitivamente não reservaremos o serviço de mordomo novamente, pois não era necessário. Era ridículo para nós termos que acordar às 6 da manhã se quiséssemos nos sentar à beira da piscina principal. Pelo preço que pagamos, sentimos que poderíamos melhorar em algum lugar que não fosse sandálias. Não tenho certeza se algum dia voltaremos a um resort de sandálias.

Rachel Haney

¡Tuve la mejor experiencia quedándome con Sandals! Me alojé en una suite de nivel club que daba a la piscina principal y al océano, ¡y fue absolutamente perfecta! La habitación estaba bien cuidada durante nuestra estancia y Jamila (uno de los encargados de la habitación) nos dejó muchos animales de arte con toallas diferentes, ¡qué lindo!¡Mi esposo y yo también encontramos que el 99% del personal es súper amable y servicial! Parecía que podía acercarse a casi cualquier persona con una pregunta y ellos sabrían cómo ayudarlo.¡También fue genial poder reservar todas nuestras excursiones a través de Sandals antes de llegar para que pudiéramos relajarnos tan pronto como llegamos! Las excursiones fueron geniales, y cualquiera de ellos que estaba fuera del complejo tenía el servicio de transporte en ambos sentidos ya incluido. ¡Así que sin complicaciones y asombroso!¡La comida y las bebidas también eran geniales! Recomiendo encarecidamente la cena a la luz de las velas ($ 200 USD extra), ¡pero valió la pena! ¡Esa fue la comida de mejor sabor que tuve en todo el viaje! La otra comida era buena, ¡pero increíblemente buena!¡¡Gracias Sandals por una luna de miel increíble !! ¡No puedo esperar para reservar mi próximo viaje!

Jessica V.

Vinimos a este complejo para nuestra luna de miel y nos pasaron a tener servicio de mayordomo. La primera noche después de la llegada notamos que la temperatura en nuestra habitación no cambiaba y el aire acondicionado no funcionaba. Le informamos a nuestro mayordomo y comenzaron a manejarlo de inmediato. Ya habíamos desempacado, así que nos desanimamos cuando nos dijeron 2 horas después de la llegada que tendríamos que volver a empacar para cambiar de habitación. Afortunadamente, se manejó rápidamente y aún pudimos quedarnos en el tipo de habitación que reservamos. La habitación era bonita y nos encanta la bañera en el porche. Si está buscando hospedarse en un pequeño resort, ¡este es el lugar para usted! Nos gustó que fuera pequeño porque vimos las mismas caras durante toda la semana e hicimos muchos amigos en el complejo durante toda nuestra estadía. No nos quedamos muy impresionados con la comida en este complejo por el precio que pagamos. Nuestros mayordomos fueron geniales y atentos a todo lo que necesitábamos, pero definitivamente no volveremos a reservar el servicio de mayordomo ya que no era necesario. Para nosotros era ridículo que tuviéramos que despertarnos a las 6 de la mañana si queríamos sentarnos junto a la piscina principal. Por el precio que pagamos, sentimos que podríamos mejorar en algún lugar que no fueran las sandalias. No estoy seguro de si alguna vez volveremos a un resort de sandalias.

Rachel Haney

¡Acabamos de regresar de nuestra luna de miel en Sandals Regency La Toc y fue genial! La comida y las opciones para cenar eran abundantes y deliciosas. No se deje engañar por los limitados "menús de muestra" en línea, ya que hay muchas opciones en cada restaurante. Las reservas fueron fáciles de conseguir y nuestro favorito fue definitivamente el restaurante italiano de Armando. Era hermoso y la comida era excelente, volvimos dos veces. Un agradecimiento especial a los bartenders Joan, Patrick y Miguel, quienes hicieron todo lo posible con su atención y sus vertidos elaborados por expertos. Otro saludo a la camarera Rebecca, que fue tan dulce y nos brindó excelentes experiencias gastronómicas. Curtis, el pianista en el piano bar del vestíbulo, es una visita obligada y la gerente Tricia se tomó tanto tiempo y se preocupó por hablar con nosotros que nos sentimos como si el complejo fuera todo nuestro. Todos en el Sandals Lounge desde el check-in hasta el check-out fueron agradables y extremadamente serviciales. Algunos consejos útiles para asegurarse de que su estancia sea tan perfecta como la nuestra: - Esté preparado para una larga fila en la aduana / control de COVID en el aeropuerto si aterriza al mismo tiempo que otro avión. Uno de los otros vuelos se retrasó y aterrizó al mismo tiempo que el nuestro y tuvimos que esperar un poco para que se verificaran todos nuestros requisitos de entrada. - Si se hospeda en el complejo principal, definitivamente asegúrese de dar un paseo (o un viaje en autobús realmente rápido) al Sunset Bar en el lado opuesto del complejo y tomar una copa y ver la puesta de sol. - Las sillas junto a la gran piscina principal se reservan bastante temprano (antes de las 8 am), pero las sillas de playa son mucho más fáciles de conseguir en cualquier momento del día.En general, fue una estancia fantástica y nos encantó la gente y la isla de Santa Lucía.

Joanne Kornelli

I had the best experience staying with Sandals! I stayed in a club level suite that overlooked the main pool and ocean, and it was absolutely perfect! The room was well kept during our stay and we were left many different towel art animals by Jamila (one of our room keepers), so cute!My husband and I also found 99% of the staff to be super friendly and helpful! It seemed like you could walk up to pretty much anyone with a question and they would know how to help you.It was also great being able to book all of our excursions through Sandals before arriving so we could just relax as soon as we arrived! Excursions were great, and any of them that were off the resort had the shuttle both ways already included. So hassle free and amazing!The food and drinks were great too! I would HIGHLY recommend the candlelight dinner ($200 USD extra), but it was well worth it! That was the best tasting food I had all trip!! The other food was good, but this was unbelievably good!Thank you Sandals for an amazing honeymoon!! I can’t wait to book my next trip!

Jessica V.

Acabamos de voltar de nossa lua de mel no Sandals Regency La Toc e foi ótimo! A comida e as opções de refeições eram abundantes e deliciosas. Não se deixe enganar pelos limitados "menus de amostra" online, pois há muitas opções em cada restaurante. As reservas eram fáceis de obter e o nosso favorito era definitivamente o restaurante italiano de Armando. Foi lindo e a comida era ótima - voltamos duas vezes. Um grito especial para os bartenders Joan, Patrick e Miguel que foram acima e além com sua atenção e derramamentos habilmente elaborados. Outro grito para a garçonete Rebecca que foi tão doce e nos deu ótimas experiências gastronômicas. Curtis, o pianista no piano bar do lobby, é absolutamente imperdível e o gerente Tricia teve tanto tempo e cuidado ao falar conosco que sentimos como se o resort fosse todo nosso. Todos no Sandals Lounge do check-in ao check-out foram agradáveis e extremamente úteis. Algumas dicas úteis para garantir que sua estadia seja tão perfeita quanto a nossa: - Esteja preparado para uma longa fila na alfândega / cheque COVID no aeroporto se você estiver pousando ao mesmo tempo que outro avião. Um dos outros voos atrasou e pousou ao mesmo tempo que o nosso e tivemos que esperar um pouco para verificar todos os nossos requisitos de entrada. - Se você estiver hospedado no resort principal, definitivamente certifique-se de dar um passeio (ou um passeio de traslado realmente rápido) até o Sunset Bar no lado oposto do resort e pegar uma bebida e assistir o pôr do sol. - As cadeiras ao lado da grande piscina principal são reservadas bem cedo (antes das 8h), mas as cadeiras de praia são muito mais fáceis de conseguir a qualquer hora do dia.Ao todo foi uma estadia fantástica e nós amamos as pessoas e a ilha de St. Lucia !!

Joanne Kornelli

I had the best experience staying with Sandals! I stayed in a club level suite that overlooked the main pool and ocean, and it was absolutely perfect! The room was well kept during our stay and we were left many different towel art animals by Jamila (one of our room keepers), so cute!My husband and I also found 99% of the staff to be super friendly and helpful! It seemed like you could walk up to pretty much anyone with a question and they would know how to help you.It was also great being able to book all of our excursions through Sandals before arriving so we could just relax as soon as we arrived! Excursions were great, and any of them that were off the resort had the shuttle both ways already included. So hassle free and amazing!The food and drinks were great too! I would HIGHLY recommend the candlelight dinner ($200 USD extra), but it was well worth it! That was the best tasting food I had all trip!! The other food was good, but this was unbelievably good!Thank you Sandals for an amazing honeymoon!! I can’t wait to book my next trip!

Jessica V.

We just got back from our honeymoon at Sandals Regency La Toc and it was great! The food and dining options were plentiful and delicious. Don't be fooled by the limited "sample menus" online as there are plenty of options at every restaurant. Reservations were easy to get and our favorite was definitely Armando's the Italian restaurant. It was beautiful and the food was great - we went back twice. A special shout out to bartenders Joan, Patrick and Miguel who went above and beyond with their attentiveness and expertly crafted pours. Another shout out to waitress Rebecca who was so sweet and gave us great dining experiences. Curtis the piano player in the piano bar in the lobby is an absolute must-see and the manager Tricia took such time and care with speaking to us that we felt as if the resort was all ours. Everyone in the Sandals Lounge from check-in to check-out were pleasant and so extremely helpful. Some helpful tips to make sure your stay is as perfect as ours: - Be prepared for a long line at customs/COVID check at the airport if you are landing at the same time as another plane. One of the other flights got delayed and landed the same time ours did and we had to wait a while to get all our entry requirements checked. - If you're staying on the main resort definitely make sure you take a walk (or a really quick shuttle ride) to the Sunset Bar on the opposite side of the resort and grab a drink and watch the sunset. - Chairs by the big main pool get reserved pretty early (before 8am) but beach chairs are a lot easier to get any time of the day.All in all it was a fantastic stay and we loved the people and island of St. Lucia!!

Joanne Kornelli

We came to this resort for our honeymoon and we upgraded to have butler service. The first evening after arrival we noticed that the temperature in our room was not changing and the AC was not working. We let our butler know and they started to handle it immediately. We had already unpacked so we were discouraged when we were told 2 hours after arrival that we would have to re pack to switch rooms. Thankfully it was quickly handled and we were still able to stay in the room type we booked. The room was nice and we love the tub on the porch. If you’re looking to stay at a small resort this is the place for you! We liked that it was small because we saw all the same faces all week and made lots of friends at the resort throughout our stay. We were not super impressed with the food at this resort for the price we paid. Our butlers were great and attentive to anything we needed but we will definitely not book butler service again as it wasn’t necessary. It was ridiculous to us that we had to wake up at 6 am if we wanted to have a seat by the main pool. For the price we paid we feel as though we could gotten better somewhere that wasn’t sandals. I’m unsure if we will ever return to a sandals resort.

Rachel Haney

Não poderia ter pedido um casamento melhor. Fomos tratados tão bem desde o momento em que chegamos até sairmos e a equipe do casamento fez de tudo para tornar o nosso dia perfeito. Muito obrigado!

Brenda Ramirez

¡No es como se anuncia! El lugar parece todo incluido hasta que llegas allí. Gastamos otros $ 500 una vez que llegamos aquí para salir del complejo para actividades. Anuncian todos estos diferentes restaurantes, deportes acuáticos, etc. Pero en realidad no puedes ir a ninguno de ellos. Intentamos alquilar un juego de esnórquel, y dijeron que no los entregan a menos que seas parte de un grupo con un guía turístico que practique esnórquel, ¡entonces tienes que pagar hasta $ 200 por persona para ir! Lo mismo ocurre con los restaurantes, si quieres comer en un buen restaurante, necesitas reservar un lugar. (y nadie te dice esto de antemano, ni cómo / dónde hacer la reserva). Una vez que finalmente intentamos poner la reserva, nos dijeron que el sitio estaba caído. Regresamos más tarde e intentamos hacer la reserva, nos dijeron que el restaurante estaba lleno. Las tarifas de golf tampoco están incluidas. El complejo es agradable, definitivamente no obtuve lo que pagamos.

Sumer ‍

Foi horrível desde o momento em que chegamos ao check-in do Butler Elite. Estávamos esperando ter uma experiência única para nossa lua de mel e eles arruinaram. Eles nos fizeram sentar por mais de uma hora enquanto outros casais iam e vinham e ignoravam nossas perguntas, apenas tentando nos dar ponche de rum e champanhe. Finalmente, conseguimos um gerente para falar conosco e eles nos disseram que rebaixaram o nosso quarto porque houve uma falha no computador quando reservamos. Eles nos disseram que o quarto era apenas um nível abaixo da nossa reserva e que seríamos reembolsados pela diferença. Ainda não fomos reembolsados. O quarto era um quarto standard sem vista e estava muito longe de qualquer uma das comodidades e restaurantes. Em nosso terceiro dia, fomos informados de que precisávamos embalar nossas coisas e estar fora do quarto rebaixado por volta das 10h30. Fizemos as malas, esperando entrar no quarto que reservamos imediatamente, apenas para sermos informados de que nosso quarto não estaria pronto até as 16h e que deveríamos esperar na piscina ou dar um passeio. Finalmente chegamos em nosso quarto às 430 horas. Tudo estava horrível, pedimos reservas às 19h antes de virmos e nos disseram que poderíamos ir jantar às 17h ou 21h ou ir para um dos locais que não aceitam reservas. Os funcionários do hotel foram rudes e nossa única graça salvadora foi que os mordomos, Sherman, Garvey e Jessie foram simpáticos e argumentaram para obtermos um crédito e para obtermos melhores reservas, etc. A situação da piscina também é um problema. disse no primeiro dia que você deveria pedir ao mordomo que reservasse uma cadeira ou descer às 6 da manhã para colocar "coisas" em sua cadeira e reservá-la. Não há policiamento das cadeiras, então se você se levantar para tomar café da manhã ou deixar suas cadeiras por muito tempo alguém pode simplesmente subir, mover suas coisas e sentar-se e o pessoal não ajuda com a situação. NÓS NUNCA IREMOS OUTRAS SANDÁLIAS!

Jason Bernick

Não é como anunciado !! O lugar parece tudo incluído até você chegar lá. Gastamos outros $ 500 uma vez que chegamos aqui para sair do Resort para atividades. Eles anunciam todos esses restaurantes diferentes, esportes aquáticos, etc. Mas você não pode realmente ir / ir a nenhum deles. Nós tentamos alugar um conjunto de snorkeling, e eles disseram que não os distribuem a menos que você faça parte de um grupo com um guia turístico fazendo snorkeling, então você tem que pagar até $ 200 / pp para ir! O mesmo acontece com os restaurantes, se você quiser comer em um bom restaurante, você precisa reservar um lugar. (e ninguém lhe diz isso de antemão, ou como / onde fazer a reserva). Quando finalmente tentamos fazer a reserva, eles nos disseram que o site estava fora do ar. Voltamos mais tarde e tentamos fazer a reserva, disseram-nos que o restaurante estava cheio. Taxas de golfe também não incluídas. O resort é bom, definitivamente não conseguimos o que pagamos.

Sumer ‍

Fue horrible desde el momento en que llegamos al check-in de Butler Elite. Esperábamos tener una experiencia única en la vida durante nuestra luna de miel y la arruinaron. Nos hicieron sentarnos durante más de una hora mientras otras parejas iban y venían e ignoraban nuestras preguntas, solo intentaban darnos ponche de ron y champán. Finalmente pudimos conseguir que un gerente hablara con nosotros y nos dijeron que rebajaron nuestra habitación porque había una falla en la computadora cuando hicimos la reserva. Nos dijeron que la habitación estaba solo un nivel por debajo de nuestra reserva y que nos reembolsarían la diferencia. Todavía no nos han reembolsado. La habitación era una habitación estándar sin vistas y estaba muy lejos de cualquiera de las comodidades y restaurantes. En nuestro tercer día nos dijeron que necesitábamos empacar nuestras cosas y estar fuera de la habitación degradada a las 10:30 am. Empacamos, esperando mudarnos a la habitación que reservamos inmediatamente solo para que nos dijeran que nuestra habitación no estaría lista hasta las 4 pm y que deberíamos esperar junto a la piscina o dar un paseo. Finalmente llegamos a nuestra habitación a las 430 pm. Todo fue horrible, pedimos reservas a las 7 pm antes de venir y nos dijeron que podíamos ir a cenar a las 5 pm o 9 pm o ir a uno de los lugares que no aceptaban reservaciones. El personal del hotel fue grosero en todo momento y nuestra única gracia fue que los mayordomos, Sherman, Garvey y Jessie fueron amables y discutieron para que obtuviéramos un crédito y para que obtuviéramos mejores reservas, etc.La situación de la piscina también es un problema, estábamos le dijeron el primer día que tenía que pedirle a su mayordomo que reservara una silla o bajar a las 6 am para poner "cosas" en su silla para reservarla. No hay vigilancia de las sillas, por lo que si se levanta para desayunar o deja las sillas demasiado tiempo, alguien puede simplemente acercarse, mover sus cosas y sentarse y el personal no ayuda con la situación. ¡NUNCA IR A OTRAS SANDALIAS!

Jason Bernick

Couldn’t have asked for a better wedding. We were treated so great from the moment we arrived until we left and the wedding team went above and beyond to make our day perfect. Thank you so much!

Brenda Ramirez

It was awful from the time we arrived at the Butler Elite check-in. We were hoping to have a once in a lifetime experience for our honeymoon and they ruined it. They made us sit for over an hr while other couples came and went and ignored our questions, just trying to give us rum punch and champagne. We were finally able to get a manager to talk to us and they told us that they downgraded our room because there was a computer glitch when we booked. They told us the room was only one level below our booking and that we would be refunded the difference. We still haven't been refunded. The room was a standard room with no view and was very far away from any of the amenities and restaurants. On our 3rd day we were told we needed to pack our stuff and be out of the downgraded room by 1030 am. We packed, expecting to move into the room we actually booked immediately only to be told that our room wouldn't be ready until 4 pm and that we should wait by the pool or go for a walk. We finally got into our room at 430 pm. Everything was awful, we asked for 7 pm reservations before we came and were told that we could either go to dinner at 5 pm or 9 pm or go to one of the locations that didn't take reservations. The hotel staff was rude throughout and our only saving grace was that the butlers, Sherman, Garvey and Jessie were nice and argued for us to get a credit and for us to get better reservations etc. The pool situation is also an issue, we were told the first day that you had to either have your butler reserve a chair or go down at 6 am to put "stuff" on your chair to reserve it. There is no policing of the chairs so if you get up to get breakfast or leave your chairs too long someone can simply come up, move your stuff and sit down and the staff doesn't help with the situation. WE WILL NEVER GO TO ANOTHER SANDALS!

Jason Bernick

It's not as advertised!! The place seems all inclusive until you get there. We spent another $500 once we got here to go off Resort for activities. They advertise all of these different restaurants, water sports, etc. But then you can't actually do/go to any of them. We tried renting a snorkeling set, and they said they don't hand them out unless you are part of a group with a tour guide going snorkeling, you then have to pay up to $200/pp to go! Same with the restaurants, if you want to eat at a nice restaurant, you need to reserve a spot. (and nobody tells you this beforehand, or how/where to put in the reservation). Once we finally tried putting in the reservation, they told us the site was down. We came back later and tried to make the reservation, they told us the restaurant was full. Golfing fees not included either. The resort is nice, definitely did not get what we paid for.

Sumer ‍

Beautiful resort! Very lovely for a romantic getaway, especially for couples who want a bit of a quieter resort. We had a great experience with the excursions, and loyalty and club offices. The service was good, but not great. The servers and staff (who weren't management) tend to treat us as an inconvenience, which is not the standard you expect from a 5 star all inclusive resort. The food was well prepared, though not exceptional. There were several times that things weren't communicated or advertised well. We had great vacation though. We loved the pools and the views. Our ocean front room was wonderful. With a few modifications they could bring the standard up to 5 star service easily. The amenities and resort are great also!

Brooke Moret

Great location with fabulous restaurants. Golden sandy beach with warm Caribbean sea rolling in great for swimming except when stronger tides cause red flags (several days on our trip end of November) Service is great with supervision staff regularly checking guests experience. French Italian Japanese and seafood restaurants excellent. Note some refurbishment works are going on end of November and continuing December 2019 which may affect enjoyment

Martin Walsh

We at first had some timeliness issues with the food services however on about our third day things seemed to turn around drastically and everything was very prompt. Staff is super friendly and club sandals staff was awesome, they were able to help you with anything you needed. Great location but the beach is often closed due to the rough water conditions, we still had several days with great conditions though. Renting a cabana for the day is well worth the money and the candlelight dinner was also a very nice experience. Of the three resorts on the island this has the best pools by far and I believe the best view. It is worth the money to get a room with a view and patio. There was some construction while we were down there but sandals does an excellent job making sure that it is out of sight. Dogs and cats that lived on the property were extremely friendly, however it would be nice to see Sandals take more interest in their animal residents health, spay/neuter and flea and tick. All that being said, we decided on our last day to book another trip to sandals while on property. They can get you some really great deals. It was a great island and resort.

John Richards

Our daughter was married on the beach and 21 family members and friends were present to witness it. It was perfect! From the "game night" prior to the wedding to the post wedding reception and beach bon fire, everything was handled flawlessly. The La Toc staff was wonderful. They are competent, always there to help, and seemingly, always happy. And those traits are infectious making our stay there wonderful.

John Biddick

Can’t recommend this resort enough for couples who want a relaxing and romantic time with their significant other! Beautiful scenery, amazing staff, stunning rooms. We stayed in the Bluff Millionaire Butler Villa and we were beyond pleased.

Ethan Dewhurst

18 and over resort. Loved not having to deal with kids. It’s just beautiful there. I expected the service and food to be a little better but I still had a great time.

Lauren Knowles

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