الاتاحة
star star star star Calle Orense 69, In Madrid (Tetuan), Madrid, Madrid & Surrounding Area 28020, Spain
Óptima relação preço/qualidade. Quartos muito espaçosos. Pessoal simpático. Falta manutenção e talvez por isso os preços sejam tão baixos.
Empregadas simpáticas, mas a gestão é péssima. Muito velho e sujo ...
Muito bom
We had a great stay in Madrid. It a lovely accomodation that is a little bit of a way out the city! Due to the fact it wasn’t in the city we saw more of everyday life in Madrid. We found some great VEGAN friendly restaurants about a 5-10 minute walk from the accomodation. The rooftop is also a lovely place to chill after some exploring in the city. I messed up my booking but LAURA at reception sorted it out within minutes. She was AMAZING and started our holiday with exceptional customer service!
highly recommended 👌 one of the best in madrid , my stay there was perfect
They are not polite to their customers. The security guy yelled at me, swore to me (insulted me), this is unacceptable. The issue is that i am drinking a coffee in a paper cup before the midnight at the terrace (this is not against the rules, i did not break any rule) even if i broke the rules, they can’t yelled or insult their customers. They should talk with us in a proper way. And actually when i wrote this situation to the Client Solution Manager, I’ve learned that security guy started to telling lies behind me, like i was there after the midnight. But i wrote the mail before the midnight, and explained whole story. Is it not possible? i am not a fortune teller in the end. I have no issue with the Client Solution Manager, he always helped to me and listened to me. But the security guy is terrible. Staying here is like a nightmare, still i have more than a month here because my company already booked here for me. I am counting the days.. the cleaning is not enough too. They are not using any vacuum machine, and i found dirty dishes after each cleaning. I’ve been there more than a month. So this issue is not triggered from a single cleaning, or single behavior. Please consider it if you are thinking to stay here.
Acabei de terminar minha semana de férias neste hotel e adorei. Fiquei muito satisfeito com a equipe que me recebeu de braços abertos, a localização, o ambiente e a limpeza dos quartos. A localização é ótima para os fãs de futebol, como eu, pois a fábrica fica a 10 minutos a pé do estádio Santiago Bernabéu.
Apartamentos amplios, bien cuidados, con todo lo necesario. Nada que objetar en los 10 días que hemos estado. Un 10 para el personal de recepción y para la gobernanta.
Stay away!, you have great chance that you will find yourself harassed by staff and/or subjected to discrimination
Dicrimination is a crime. It is unacceptable. No need to make more comment.
They are not polite to their customers. The security guy yelled at me, swore to me (insulted me), this is unacceptable. The issue is that i am drinking a coffee in a paper cup before the midnight at the terrace (this is not against the rules, i did not break any rule) even if i broke the rules, they can’t yelled or insult their customers. They should talk with us in a proper way. And actually when i wrote this situation to the Client Solution Manager, I’ve learned that security guy started to telling lies behind me, like i was there after the midnight. But i wrote the mail before the midnight, and explained whole story. Is it not possible? i am not a fortune teller in the end. I have no issue with the Client Solution Manager, he always helped to me and listened to me. But the security guy is terrible. Staying here is like a nightmare, still i have more than a month here because my company already booked here for me. I am counting the days.. the cleaning is not enough too. They are not using any vacuum machine, and i found dirty dishes after each cleaning. I’ve been there more than a month. So this issue is not triggered from a single cleaning, or single behavior. Please consider it if you are thinking to stay here.
Eu tenho usado o apartamento em fins de semana alternados há meses e é perfeito. Moderno, útil e muito bem pensado para uma família de 4 pessoas. No nosso caso, como o apartamento está totalmente equipado, cozinhamos aos sábados e domingos e isso permite ter despesas moderadas. É a opção perfeita e muito econômica para estar no coração de Madrid. Absolutamente recomendado
Utilizo el apartamento en fines de semana alternos ya desde hace meses y es perfecto. Moderno, útil y muy bien pensado para una familia de 4 personas. En nuestro caso, como el apartamentoestá totalmente equipado, cocinamos sábado y domingo y eso hace poder tener unos gastos moderados. Es la opción perfecta y muy económica para poder estar en pleno centro de Madrid. Absolutamente recomendable
La ubicación está bien ya que hay un par de estaciones de metro a unos 600 metros. Las habitaciones están bien, amplias, funcionales y actuales. La atención del personal bien, pero los trabajadores muy saturados por falta de relevos. Lo de compartir las instalaciones con personal que tiene allí residencia fija es cuanto menos curioso.
El apartamento es muy muy bonito con unas vistas muy bonitas. Con una terraza estupenda.Muy bien tambien que no habia ningun tipo de ambientador, el aire que se respira dentro es limpio, quitando los stores que desprendian un olor fuerte. Lo que no me gusto que en las habitaciones no se puedan habrir las puertas correderas y que no haya ningún tipo de ventana lo cual no se pueden ventilar. Algunos días olíadesagüe. Las puertas de las habitaciones tienen rejillas se oye todo. Cobran suplemento por cualquier cosa. Fuimos 3 chicas y tres niños muy pequeños, habiendo 2 habitaciones y 4 camas .... nos dijeron que un niño no podía estar allí. En los pasillos las chicas de la limpieza utilizaban un espray en la moqueta que olía muy fuerte a algo muy toxico. Relación calidad precio no me pareció ajustado demasiado caro, para como esta.
Os apartamentos são ótimos, novos, impecáveis e atualizados em estilo moderno. Ótima atenção da equipe. As fotos são como é o apartamento. Muito conforto e amplitude. O sofá cama é perfeito! Voltaremos sem hesitação
Los apartamentos están geniales, nuevos, impecables y con un estilo moderno y renovado. La atención del personal genial. Las fotos son tal cuál es el apartamento. Mucha comodidad y amplitud. El sofá cama es perfecto!. Volveremos sin dudarlo
Hemos estado alojados tres noches dos adultos junto con dos niños de 6 y 8 años. Todo perfecto. El apartamento está recién reformado y es muy amplio. Cama y sofá cama muy cómodos. Todo tipo electrodomésticos (microondas, nevera, placa vitrocerámica, horno, lavavajillas...) y menaje de cocina. La atención en recepción de todo el personal muy amable y profesional, sobre todo uno de los chicos, creo que su nombre es Rachid. De igual forma tuvimos que recurrir al servicio de mantenimiento por un problema en el baño y la persona responsable fue muy amable y eficiente.Le dedicó el tiempo necesario para solucionar el problema a parte de preocuparse a posteriori de que todo había resultado bien. Si tengo que volver a Madrid, sin duda mi sitio de referencia para repetir en familia.
Lo peor de estos apartamentos es que obligan a dejar un depósito de 200€ al hacer el check-in. Partiendo de que es una exageración y me parece abusivo, hay que tener en cuenta que si se deposita en efectivo lo devuelven en el check-out, pero si se deposita con la tarjeta tardan hasta 8 días en desbloquear la retención que realizan. Además son bastante caros, 198€ un apartamento de una habitación con un sofá cama doble. Los apartamentos no están mal, pero teniendo en cuenta lo anterior, no lo recomiendo.
Fue estupenda! Nos encontramos con un apartamento espacioso, , limpio, con todo el confort, se nota que lo han reformado con mucho gusto. Se nos hizo corta la estancia. El personal de recepción te asesora en todas tus preguntas y te orientan. Fue maravilloso. Sin duda repetiremos!!!
Me encanta!
Very bad experience. This hotel is not good for English speaking people. After 2AM no one is available for help if you are in trouble.if you want any help in night. Security will tell no English. This is really bad hotel.i will not recommend to anyone. People at reception not cooperative. Internet speed is very bad.
Rooms are not renovated and smell not very well, it was not very warm inside, breakfasts are quite good, wifi worked just one hour although it was written that is free, personel is not very kind, the only thing was good that there is a separate kitchen, elevators are old
I have been travelling a lot and this is hands down possibly the worst hotel I have ever been to. Even in Laos I found better hotels for €5 per night.The rooms are big but disgusting, stains everywhere and dusty. Almost looks like the rooms are not cleaned except bedsheets. Dark stains in the shower and everything in the rooms is from the 80s.Even the rather large terrace is dirty with broken tiles everywhere.To top it off the internet is impossible to connect to and when you are able to connect the speed cannot be more than around 200kbps, meaning you might be able to watch a YouTube video in 160p if you are lucky. They even want you to pay for better internet as if this pile of dirt was not overpriced before.Please stay away, you will NOT get a room like the ones in the pictures of most websites, and this is NOT a 4 star hotel (maybe it was barely a 4-star in 1982).
We travelled with our 9 month old. We were given an smoking apartment (which we specifically didn't book and of course stunk), had mold on the carpet and dust everywhere. The bathroom was also extremely dirty. The receptionist couldn't care less about the situation, although he did take the time to explain to us that he regretted accepting a job there and his managers didn't care about guest satisfaction. We cancelled the room and found a new one in a 4* hotel down the road. I have slept in all kind of hotels, hostels, campings, couches, vans and sometimes floors in many countries.... Nothing like this! Cleanness is basic. Do not stay here, much less if you are travelling with your little ones.
Calle Orense 69, In Madrid (Tetuan), Madrid, Madrid & Surrounding Area 28020, Spain